FAQ

When can I come see the venue?

Venue showings are by appointment only. Both weekday and weekend showings available. Call 843-606-2718 or email reservations@harborsideeast.com to schedule a showing.

Will the date I inquired about be held for me?

We only hold dates for contracts that are out for review. If you request a contract, it will be emailed to you for review and this will hold the venue for 7 days. At the end of the 7 days a signed contract and deposit is required or the date will be released back to the public.

How do I book a date?

In order to book a date, we require a deposit (50%) and a signed contract.

Is my deposit refundable?

Deposits are non-refundable.

What is included within the rental fee? Do you have chairs or tables? Linens?

We provide seating inside and on our patio included with the rental. We do not provide linens, glassware, plateware, or catering/bar supplies. For a complete inventory email reservations@harborsideeast.com and an inventory will be provided.

Do you provide any linens for the tables?

We do not provide or place linens. They need to be rented and a day of contact would need to arrange them with your décor.

What are the rental hours?

The rental is 8 hours. This included your setup and event time. An additional 2 hours are provided after the event for your vendors to clean up but the setup and event is limited to 8 hours. You can buy additional hours and they are $250 an hour.

I see that ceremonies take place outside - what if it rains?

Our terrace has a covered area that is often used as a rain option. The remainder of the terrace can also be tented as well if you would like extra protection. Tents must be rented through a rental company.

Can I bring in outside catering or bar services?

Harborside has a recommended list of caterers and we request that you choose your caterer from this preferred list. Please inquire for our list of preferred caterers. Outside caterers can be used but only with prior approval from the vneue and they will incur a fee. We are not open to outside bar services. You have the option to use a bar service through our preferred caterers or Spike by Snyder and Brand Bar are the only authorized outside bar services. Their menu and pricing is available on their website http://www.snyderevents.com/bar-service .

Will the bar service give quotes and how can I reach them?

Yes, the bar is happy to give you an idea of cost. They menu and pricing is located on their website or you can contact them directly and they respond within 24 hours.

Do you have or require a coordinator?

Yes, a LICENSED day of coordinator is required. This person cannot be a guest at the wedding or a member of the wedding party. they must provide the venue with their license one month prior to the event and set up one appointment to meet with the venue manager to sign a coordinator agreement. We are happy to recommend day of coordinators in all price ranges upon request.

Will you be here the day of my event?

Yes, a Harborside East staff member will be on site throughout your setup and event. We are here to oversee the venue and answer questions but we will not assist with setup or day of coordinating.

Can I bring my things in the day before my event?

No items can be stored in our venue prior to the day of your event. All décor and vendor equipment MUST also be taken on the night of the event.

Is your venue handicapped-accessible?

Yes, as well as all ceremony sites.

Can we have a rehearsal at the venue the day before our event?

Yes. If there is an event the day prior to your event, we require that your rehearsal take place in the morning and conclude no later than 2PM. If there is no event the day prior (which will be unknown until 1 month before your event), the rehearsal may take place at any time.

May we bring in any vendors or our choice?

Any insured vendors may be contracted for any aspect of events with the exception of the caterer and bar services. We do provide a preferred vendor list for your convenience when requested.

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